Privacy Policy

1. Data controller

Snaby AB, org. no. 556XXX-XXXX, is the data controller for personal data processed on snaby.se. Contact: info@snaby.se

2. What data we collect

• Contact data: Name, email, phone number — collected when you register or place an order.
• Order data: Products purchased, prices, delivery address, payment confirmation.
• Account data: Login credentials (password stored as hashed, never in plain text).
• Usage data: Pages viewed, search queries, products added to cart — used anonymously for analytics.
• Cookies: Session cookies (required) and analytics cookies (with your consent).

3. Legal basis

We process your data based on: (a) contract performance — to complete your order; (b) legal obligation — for accounting and tax purposes; (c) legitimate interest — for fraud prevention; (d) consent — for marketing emails (you can unsubscribe at any time).

4. Data sharing

We share data only with: PostNord/delivery carriers (delivery address), Stripe/Klarna (payment processing), our hosting provider. We never sell your personal data.

5. Retention periods

Order data is retained for 7 years (accounting law). Account data until you delete your account. Marketing consent until withdrawn. Analytics data for 12 months.

6. Your rights (GDPR)

You have the right to: access your data, correct inaccurate data, erase your data, restrict processing, data portability, and object to processing. Exercise these rights at /konto/gdpr.php or by contacting info@snaby.se.

7. Cookies

We use necessary cookies for shopping cart functionality and session management. Analytics cookies (Google Analytics) are only set with your consent via the cookie banner. You can withdraw consent at any time by clearing cookies.

8. Complaints

You have the right to lodge a complaint with Integritetsskyddsmyndigheten (IMY) at imy.se.

→ GDPR request